Wildies Casino Privacy Policy
This Privacy Policy explains how we collect, use and protect the personal information you provide when you register, play or place bets at Wildies. We take your privacy seriously and set out below the types of data we gather, why we use it, who we may share it with and the choices you have about your information.
Types of data we collect
Personal data
When you register an account or contact us we may collect personal details such as your name, date of birth, address, email address and telephone number. We also collect identity documents and verification data when required for Know Your Customer checks and to comply with anti-money laundering obligations.
Technical data
We automatically collect technical information from your device and browser, including IP address, device type, operating system, browser type, language settings and log data. This helps us keep the service running and improves security and performance.
Transactional data
Transactional records include deposit and withdrawal history, bets and gaming activity, account balances, payment method details and dispute or support records. We keep this information to manage your account and to meet our legal and regulatory responsibilities.
How we use your information
We use data to provide and operate our services, process payments, verify identity, prevent fraud and money laundering, deal with enquiries and disputes, and to communicate important account information. We may also use anonymised or aggregated data for system monitoring and to improve our product and services.
Data protection and storage
We store your information on secure systems and use appropriate technical and organisational measures - for example encryption and access controls - to protect data from unauthorised access or disclosure. We limit access to your information to staff and authorised service providers who need it to carry out their duties.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functions, to remember preferences and to analyse how the site is used. Third-party services we work with may place cookies for analytics or advertising purposes. You can manage cookie settings in your browser and use the cookie controls on our site to adjust preferences.
Your rights
You have rights over your personal information, including the right to access it, request correction, restriction of processing, object to processing and request deletion where applicable. You may also request a copy of personal data in a portable format where technically feasible.
Access, correction and deletion of data
You can review and update many account details in your account settings. To request access, correction or deletion, contact our team at [email protected]. We will respond to valid requests in line with applicable data protection requirements. Certain data may be retained where required by law or to protect legitimate business interests.
Information sharing and third parties
We may share data with service providers who support our operations, such as payment processors, identity-verification providers and fraud prevention services. We also disclose information where required by law, to comply with court orders or to prevent illegal activity. We do not sell your personal information.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on our site and, where appropriate, notified to you by email. Please check this page regularly to stay informed about how we protect your information.